Overview
This project focuses on the current pandemic lockdown in Shanghai, targeting various problems that residents encounter in their daily lives. With this as the core, an app and corresponding auxiliary products are designed to provide people with more convenient and organized life services. The App mainly involves four sections: delivery pickup and information updates, group purchase organization, neighbor barter, and help center for minority groups (pets, the elderly and airport stranded people, etc.). The related product is a self-pickup locker designed to provide residents with safer and cleaner pickup services.
Progress
APP Overview
Background Research
Interview Analysis
Persona
Customer Journey Map
Brand Design & Pain Points & Solutions
App Prototype
High-fidelity APP
User Test & self-pickup locker design
MOCKUP